In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means AWOL Collection. We value the privacy of our visitors and we are committed to respecting your privacy. This Privacy Policy outlines the types of information we collect, how it is used, how we store and who it may be disclosed.
By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
Information Collection and Use
Information you voluntarily submit to the website
We collect personal information from visitors through the use of contact forms, newsletter sign-ups, and other interactions on the website. This information may include your personal information about the visitor that is reasonably identifiable such as, your name, age, gender, email, postcode and other contact details.
Automatically-Collected information
We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website is automatically logged. We may also collect information about actions you take when using the Website, such as links clicked.
We may collect, hold, use and disclose your personal information for the following purposes:
- to operate and maintain the website;
- to enable you to create your account, identify you as a user of the website and use our services;
- to respond to your comments or inquires;
- to personalise your experience and provide customer support services to you;
- to send you service, support and administrative communications, reminders, technical notices, updates on policies or security alerts;
- to send you marketing and promotional messages and other information from our affiliated partners that we think might interest you;
- to track and measure advertising on the website;
- to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our partners;
- to operate, protect, improve and optimise our services and business;
- to evaluate user experience analytics and conduct research;
- to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties.
Children’s Information
We do not knowingly collect any personal information from children under the age of 16. If a parent or guardian believes that we have personally identifiable information of a child under the age of 16 in [email protected] and we will use our best efforts to promptly remove such information from our records.
Information Sharing and Third Party Disclosure
We may disclose your personal information to a trusted third party at our sole discretion. This trusted third party may combine the information we provide to enable us to develop anonymised visitor insights so that we can better understand your preference and interest. Each third party service provider’s use of your personal information is dictated by their respective privacy policies.
The third party service providers this website uses includes but not limited to the following:
Google Analytics
Google Analytics is a platform and service that collects data from our websites and apps to create reports that provide insights into our business. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.
Mail Chimp
Mailchimp is a marketing platform that helps us manage and talk to our visitors, clients, customers, and other interested parties. Your personal information is stored for the purpose of delivering email updates and newsletters.
Other Disclosure
We do not sell, rent, or share personal information with third parties unless necessary to provide requested services or as required by law.
We will only share the information necessary to provide the requested service and will require that these providers protect the privacy of the information and use it only for the purposes for which it was disclosed.
We may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
Disclosure of personal information outside Australia
We may disclose personal information outside of Australia to third party suppliers, business partners or customers.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to improve the user experience on the site. These technologies may also be used to collect information about site usage, including the number of visitors to the site, the pages viewed, and other usage data.
You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of the site and limit your ability to access certain features.
Opt-out
We and/or our carefully selected business partners may send you direct marketing communications and information about our services. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act.
You may opt-out of future communications by following the unsubscribe links in our emails. You may also notify us at [email protected] to be removed from our mailing list
Advertising
Display Ads and Retargeting Ads
We may use third-party advertising companies to display ads on our site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may be of interest to you.
We may also participate in retargeting advertising, which allows us to display ads to you on other websites based on your previous interactions with our site. These ads are delivered by third-party advertising companies and may be based on information collected through the use of cookies and other tracking technologies.
Affiliate Program Participation
We are participants of affiliated programs and we may participate in more affiliate programs in the future. This means that we may earn a commission on sales made through links to affiliated products and services. These affiliate programs work when you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
Newsletters
We offers a newsletter that provides subscribers with travel-related content and promotions. Subscribing to the newsletter is optional, and subscribers may opt out at any time.
The newsletters we sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. The pixel allows us to adapt the content of future newsletters to the interests of the user. This behaviour will not be passed on to third parties.
Security
We will take reasonable steps to protect the security of personal information collected through the website. This includes the use of secure servers, encryption technologies, and other appropriate security measures.
However, no data transmission over the Internet or storage solution can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Links to Other Sites
Our website contain links to other websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of these other sites, and we encourage you to read the privacy policies of any website you visit.
Changes to This Policy
We reserves the right to modify this Privacy Policy at any time. If we make changes to this policy, we will update the “Last Revised” date at the bottom of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
Last Revised: 10 February 2022